Property owners in Richmond Hill must apply for a Swimming Pool Site Alteration Permit to install below-ground and above-ground swimming pools.
Source: richmondhill.ca
Richmond Hill · The Pool Club
Pool Service in Richmond Hill
The Pool Club serves Richmond Hill homeowners with pool openings, weekly water care, closings, liner installation, and repairs.
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In short
Overview
Pool service in Richmond Hill keeps your backyard water clean, balanced, and ready for the season.
What Richmond Hill Homeowners Get
Pool service in Richmond Hill starts with a clear plan for your water. The Pool Club handles the full range of pool care, from seasonal openings and closings to weekly maintenance and repairs. Homeowners in Richmond Hill can book a pool opening that includes winter cover removal, cover rinsing and folding, reinstalling pool fittings and plugs, reassembling pump and filter equipment, starting pool circulation, inspecting equipment for visible leaks, initial water testing, initial chlorine shock treatment, a visual equipment inspection, and a photo inspection report.
Weekly care plans keep the water balanced through the summer, and closing services protect the pool through winter. The company also installs liners, safety covers, and equipment, and finds leaks before they cause bigger problems.
Local
Pool care around Richmond Hill
Richmond Hill has specific permit and enclosure rules for pools, and its water comes from Lake Ontario.
Richmond Hill, OntarioA pool enclosure is required for any body of water located outdoors, contained by artificial means, in which the depth of water at any point can exceed 0.6 m (1.96ft).
Source: richmondhill.caThe enclosure fence shall be located a minimum of 1.5m from the water edge and shall range in height from 1.2m to 1.8m.
Source: richmondhill.caEnclosure gates shall be self-closing or self-latching and shall have a child-proof lock located 1.5m above the pool deck.
Source: richmondhill.caAn enclosure permit is required in accordance with Chapter 973 of the City Municipal Code.
Source: richmondhill.caThe Grading Plan shall be prepared by a Professional Engineer or Ontario Land Surveyor in accordance with Schedule B of the Site Alteration By-law.
Source: richmondhill.caHot tubs and temporary above-ground pools that don't alter the grading or drainage patterns of the property do not require a Site Alteration Permit.
Source: richmondhill.caPermanent above-ground pools require a Site Alteration Permit with the same fees as a below-ground pool.
Source: richmondhill.caLocal rules, fees and seasons change. Check with your city, or call us and we will point you the right way.
Communities and Landmarks Around Richmond Hill
The Pool Club serves Richmond Hill homeowners across the city's neighbourhoods. Oak Ridges is an unincorporated community to the north of Richmond Hill's downtown and south of Aurora. Lake Wilcox is the largest lake in the area and a community within Oak Ridges. Bayview North is a residential area along Bayview Avenue from Elgin Mills Road East to Major Mackenzie Drive.
Doncrest is a small residential area along and east of Yonge Street just north of Highway 7. Elgin Mills is an area around Yonge Street from Gamble Road to Elgin Mills Road. Richvale is two residential areas in the southwest end of Richmond Hill divided by Carrville Road and bounded by Yonge Street and Bathurst Street.
Bayview Hill is a subdivision located on the northeast side of Bayview Avenue and 16th Avenue, built in the early 1990s. Jefferson is a newly developed neighbourhood, with housing beginning to occupy in 2007. Windham was an early settlement along Yonge Street north of Elgin Mills to Jefferson Side Road. Richmond Hill is also home to the David Dunlap Observatory telescope, the largest in Canada, and has 167 parks and 689 ha (1,700 acres) of undeveloped natural area for recreation.
The largest park is Richmond Green Sports Centre and Park, which includes several baseball diamonds, two ice skating rinks, a 300-person amphitheatre and a skateboard park.
Pool Permits and Rules in Richmond Hill
Richmond Hill has specific rules for pool installation and enclosures. Property owners in Richmond Hill must apply for a Swimming Pool Site Alteration Permit to install below-ground and above-ground swimming pools. A pool enclosure is required for any body of water located outdoors, contained by artificial means, in which the depth of water at any point can exceed 0.6 m (1.96ft).
The enclosure fence shall be located a minimum of 1.5m from the water edge and shall range in height from 1.2m to 1.8m. Enclosure gates shall be self-closing or self-latching and shall have a child-proof lock located 1.5m above the pool deck. An enclosure permit is required in accordance with Chapter 973 of the City Municipal Code.
The Grading Plan shall be prepared by a Professional Engineer or Ontario Land Surveyor in accordance with Schedule B of the Site Alteration By-law. Hot tubs and temporary above-ground pools that don't alter the grading or drainage patterns of the property do not require a Site Alteration Permit. Permanent above-ground pools require a Site Alteration Permit with the same fees as a below-ground pool.
Constructing a swimming pool without obtaining a Site Alteration Permit is considered a violation under the Site Alteration Bylaw. All applicable permit fees are non-refundable. Homeowners must get a Pool Enclosure Permit before installing a pool on their property. Richmond Hill's Fence By-law No. 140-90 regulates fence heights and outlines requirements of pool enclosures. Properties that back onto open space, wetlands or watercourses may need a permit from the Toronto Regional Conservation Authority (TRCA).
Properties located within an Archaeologically Sensitive Area may require the submission of an acceptable Archaeological Assessment Report prior to permit issuance. Properties designated as a Heritage property or located adjacent to a designated Heritage property may require a Cultural Heritage Impact Assessment or Heritage Permit Application prior to permit issuance. Richmond Hill's Site Alteration By-law No.
47-25 regulates grading and material placed on land, such as soil, in all areas of Richmond Hill. Owners should confirm current rules with the city before starting any pool project.
Pool Season and Water in Richmond Hill
Richmond Hill's Water Use Conservation By-law 39-08 regulates outdoor water use from June 15 to September 30. Richmond Hill's water is taken from Lake Ontario and is treated by the City of Toronto and Peel Region. The City of Toronto treats the drinking water with an additive to reduce the amount of lead in it.
Richmond Hill promotes water conservation in the community, including lawn watering restrictions. Richmond Hill's Public Works Operations Division maintains the water and wastewater systems, including six sewage lift stations. Water turn off/on appointments must be booked 48 hours in advance and residents must be home during the appointment. Water service is regulated under the Ontario Regulation 453/07 Financial Plans on the Safe Drinking Water Act, which requires the City to apply for a municipal drinking water licence and renew it every five years.
Richmond Hill's Water and Wastewater Financial Plan covers 2024-2032. A Drinking Water Quality Management System is in place in Richmond Hill to make sure the community is provided with safe drinking water. Lot grading must be certified by a developer's engineering consultant before a permit is issued to new subdivision homeowners. Richmond Hill's Front Yard Parking By-law 84-03 regulates the maximum width of private driveways and sets a minimum percentage of landscaping in the front yard.
Richmond Hill's Driveway Apron By-law 117-08 regulates the maximum width of driveway aprons on municipal property. For pool owners, the season typically runs from late spring to early fall. Opening early means the water is ready when the weather warms, and closing before freezing temperatures protects pipes and equipment. Water chemistry changes with temperature and use, so weekly testing keeps the water safe and clear.
What Each Visit Covers
The cover is pumped off, folded, and stored so debris does not fall in. Free chlorine or salt-cell output should be in the swimming range. pH should be in the mid-7s so sanitizer works and surfaces do not scale. Calcium hardness should be matched to the surface type. Before closing, balance water before the cover goes on.
For liner installation, measure length, width, depth, hopper, and corner type. Inspect walls and floor for voids before the new liner goes in. Water is drained, beads released, and the old vinyl comes out without tearing the walls. Floor is raked, walls are patched, and coping bead track is cleaned.
How it works
Pricing for Richmond Hill Pools
The Pool Club files clear prices for weekly care and add-on services. Gold is the Most Popular tier. Standard pool vacuuming is $95 per hour plus HST. Salt cell cleaning is $45 plus HST. Cartridge filter deep cleaning is $125 plus HST. Solar heating startup is $50 plus HST. Additional cleaning visit is $125 per visit plus HST.
Book your Richmond Hill pool opening or weekly care today.
Weekly memberships
Choose your membership.
Weekly care for the 20-week swim season. All prices are plus HST.
The basics
The weekly basics, covered.
$59/ week + HST
- Weekly visit
- Skimming
- Empty baskets
- Water testing and recording
- Chemical dosing labour
- Equipment and circulation check
- Digital service report
Complete care
Everything in Silver, plus a cleaner floor and walls.
$89/ week + HST
- Everything in Silver, plus:
- Vacuum floor as needed
- Brush walls, steps and waterline
Premium care
Everything in Gold, plus extra attention.
$129/ week + HST
- Everything in Gold, plus:
- Enhanced waterline cleaning
- Basic filter care
- Priority scheduling
- Routine chemical allowance
Compare the plans
Swipe sideways to compare →
| What is included | SilverThe basics | GoldMost Popular | PlatinumPremium |
|---|---|---|---|
| Weekly visit | Included | Included | Included |
| Skimming | Included | Included | Included |
| Empty baskets | Included | Included | Included |
| Water testing and recording | Included | Included | Included |
| Chemical dosing labour | Included | Included | Included |
| Equipment and circulation check | Included | Included | Included |
| Digital service report | Included | Included | Included |
| Vacuum floor as needed | Not included | Included | Included |
| Brush walls, steps and waterline | Not included | Included | Included |
| Enhanced waterline cleaning | Not included | Not included | Included |
| Basic filter care | Not included | Not included | Included |
| Priority scheduling | Not included | Not included | Included |
| Visit time | Up to 25 min | Up to 45 min | Up to 60 min |
| Chemicals | Billed separately | Billed separately | Routine allowance |
| Weekly price (+ HST) | $59 | $89 | $129 |
| Choose a plan | Choose Silver | Choose Gold | Choose Platinum |
Platinum includes a routine chemical allowance. All prices are plus HST.
Visit times and terms
How long is each visit?
Silver visits run up to 25 minutes, Gold up to 45 minutes, and Platinum up to 60 minutes.
What is not included in any membership?
- Pool opening and closing
- Green-pool recovery
- Excessive storm or party debris
- Equipment repairs and parts
- Filter media replacement
- Specialty treatments, and salt, unless quoted
Chemicals
- Silver and Gold chemicals are billed separately.
- The Platinum chemical allowance is routine and is not unlimited.
Spring openings
Open the pool, start the season.
Get your pool opened and running for the swim season. Choose one visit or two, and see exactly what is done.
Essential opening
1 visit$399+ HST
- Winter cover removal
- Cover rinsing and folding
- Reinstall pool fittings and plugs
- Reassemble pump and filter equipment
- Start pool circulation system
- Inspect equipment for visible leaks
- Initial water testing
- Initial chlorine shock treatment
- Visual equipment inspection
- Photo inspection report
Extra: pool vacuuming, additional balancing chemicals and equipment repairs.
Deluxe opening
2 visits$649+ HST
- Everything in Essential, plus:
- Surface skimming
- Brush walls and steps
- Water chemistry balancing labour
- Scheduled follow-up visit
- Follow-up water testing
- Follow-up equipment inspection
Extra: pool vacuuming, additional balancing chemicals and equipment repairs.
Compare the openings
| What is done | Essential | Deluxe |
|---|---|---|
| Visits | 1 | 2 |
| Winter cover removal, rinsing and folding | Included | Included |
| Pool fittings and plugs reinstalled; pump and filter equipment reassembled | Included | Included |
| Pool circulation system started | Included | Included |
| Equipment inspected for visible leaks, plus a visual equipment inspection | Included | Included |
| Initial water testing and chlorine shock treatment | Included | Included |
| Photo inspection report | Included | Included |
| Surface skimming, and walls and steps brushed | Not included | Included |
| Water chemistry balancing labour | Not included | Included |
| Scheduled follow-up visit, with follow-up water testing and equipment inspection | Not included | Included |
| Pool vacuuming, additional balancing chemicals and equipment repairs | Extra | Extra |
| Price (+ HST) | $399 | $649 |
| Request an opening | Request Essential | Request Deluxe |
Opening add-ons
Add any of these to an opening.
| Add-on | Price |
|---|---|
| Standard pool vacuuming | $95 / hour |
| Portable pump vacuuming | $189 / hour |
| Attached acrylic spa opening | $105 |
| Attached concrete spa opening | $150 |
| Salt cell cleaning | $45 |
| Cartridge filter deep cleaning | $125 |
| Additional cleaning visit | $125 |
| Water feature startup | $40 |
| Solar heating startup | $50 |
Prices are in Canadian dollars, plus HST. Pool vacuuming has a one-hour minimum. Extra chemicals and equipment repairs are charged separately.
Before we arrive
- Opening prices are for standard inground pools up to 16 × 32 ft with a standard safety cover.
- The water must be halfway up the skimmer opening before the crew arrives.
- All prices are plus HST.
Local pool and spa care
Pool and spa care, spelled out.
- Everything included is listedEach membership and opening shows what is done, and what costs extra.
- Water tested and recordedMemberships include water testing and recording, with a digital service report.
- Six communities and nearbyWe serve the communities below and the areas around them. Add your postal code to the form and we will confirm we cover your street.
- Aurora
- Richmond Hill
- Vaughan
- Etobicoke
- Newmarket
- King City
Photos
Still deciding?
Send a few details and tell us what you are weighing up.
Questions
Questions from Richmond Hill Owners
Do I need a permit to install a pool in Richmond Hill?
Yes. Property owners in Richmond Hill must apply for a Swimming Pool Site Alteration Permit to install below-ground and above-ground swimming pools. Permanent above-ground pools require a Site Alteration Permit with the same fees as a below-ground pool. Constructing a swimming pool without obtaining a Site Alteration Permit is considered a violation under the Site Alteration Bylaw.
What are the pool enclosure rules in Richmond Hill?
A pool enclosure is required for any body of water located outdoors, contained by artificial means, in which the depth of water at any point can exceed 0.6 m (1.96ft). The enclosure fence shall be located a minimum of 1.5m from the water edge and shall range in height from 1.2m to 1.8m. Enclosure gates shall be self-closing or self-latching and shall have a child-proof lock located 1.5m above the pool deck.
When can I open my pool in Richmond Hill?
The pool season in Richmond Hill typically runs from late spring to early fall. Opening early means the water is ready when the weather warms. The Pool Club offers pool openings that include winter cover removal, cover rinsing and folding, reinstalling pool fittings and plugs, reassembling pump and filter equipment, starting pool circulation, and initial water testing.
Does Richmond Hill have hard water?
Richmond Hill's water is taken from Lake Ontario and is treated by the City of Toronto and Peel Region. The City of Toronto treats the drinking water with an additive to reduce the amount of lead in it. Water chemistry changes with temperature and use, so weekly testing keeps the water safe and clear.
What does a weekly pool service visit include?
A weekly visit covers the essentials for clean, balanced water. Free chlorine or salt-cell output should be in the swimming range. pH should be in the mid-7s so sanitizer works and surfaces do not scale. Calcium hardness should be matched to the surface type.
How much does weekly pool service cost in Richmond Hill?
Weekly Gold Complete is $89 per week, plus HST. Gold is the Most Popular tier.
Our sister company
Built on the reputation of our sister company.
The Pool Club comes from the team behind Stone Landscaping & Pools, rated 5.0 on Google.
A G4 months ago
5 out of 5 stars
Jovian and Kyle installed our pool last year in South Etobicoke. We have very tight access to the backyard and other pool companies recommend a vinyl pool because of the tight access. We knew we wanted a fiberglass pool and these guys figured it out and got it done with a beautiful Mova Pool. The whole project took no more than 2 weeks. Excellent work with both pool and interlocking. Highly recommend!
Sharon Maki2 years ago
5 out of 5 stars
Jovian installed our pool and surrounding patio last summer. Good experience from start to end. Solid communication and support throughout the project. Money well spent! (and It looks great!) Thanks, Jovian!
Daniel R11 months ago
5 out of 5 stars
Jovian, Kyle, and their team did an outstanding job transforming our outdoor space. It was a major project involving the replacement of interlock, construction of fences, a deck, pergola, and bench, as well as planting and lighting. They worked quickly and efficiently, executing every aspect with exceptional skill and professionalism. Their communication throughout the process was excellent, keeping us informed and confident every step of the way. We couldn't be happier with the results — the craftsmanship and attention to detail truly exceeded our expectations. One of the best testaments to their work is that two of our neighbours have since hired Stone for their own backyard projects!
Rob & Carolle Hiltona year ago
5 out of 5 stars
Thank you so much for making our front yard so inviting, and our backyard one we can now relax and enjoy. Jovian, was amazing to work with on the design, making changes as we requested them, and making suggestions where appropriate. The budget price for the project was fair, and the project came in on budget and ahead of schedule. Professional communications and reliable service. Thanks so much.
Lindaa year ago
5 out of 5 stars
These guys are the best!!.. five stars!.. Jovian and his team are the greatest to work with.. they listened to how I envisioned the fence and they followed through… . Look no further for your outdoor desires .. they are professional, punctual, friendly and fun!..
Sylvia Warsha year ago
5 out of 5 stars
Jovian and his team did an amazing job on our backyard patio, clearing out our small deck and replacing it with stone tiles across the width of our house. But he really outdid himself by building a stone bench around 13 feet long from the very basic description I gave him. Seats 6 people and grandkids love to run across the top.
Darryll Martina year ago
5 out of 5 stars
Joe and his team came in and in one week completely transformed the look of our yard. Stone steps and armour stone as well as plantings and a new fence. We get compliments every day from neighbours and those passing by.
Joseph Belvedere7 years ago
5 out of 5 stars
Jovian was one of the only contractors that explained to us the proper way of fixing our front stone steps and re-doing our flagstone with a wet lay. After hiring numerous contractors over the years, he was one of the few that I did not have to worry about making sure that the job was done properly, thus alleviating much stress that occurs during projects. He was professional, courteous and work was completed in a timely manner. I would highly recommend his services and will always use Stone Landscaping for anything I need done in the future.
Get started
Send your request
Book your Richmond Hill pool opening or weekly care today.
Request this serviceSend your request
Tell us what you need and where, and we will reply to confirm the next step.
A form submission is a request, not automatic acceptance.